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International: Return & Exchange

Do we accept return and refund?

Do we accept return and refund?

We do not accept returns and will not provide any refunds unless the order dispatched to you is the wrong size or pattern. Please contact us immediately at onceuponatimekiddy@gmail.com if we have made a mistake with your order. In case you need to make a return, Once Upon A Time will offer the option of exchanging your product with another of the same price.

To return your product, please mail it to:

Once Production Co.,Ltd.

461/186 Moo 10

Naiklongbangprakod, Prasamutjadee,

Samutprakarn, Thailand 10290

Tel: +66819856186